Automated E-mail Issueing

jamie.chalmers3 · January 17, 2013, 4:57pm

Hi,

In CMDBuild configuration there is an option to setup incoming and outgoing mail servers. Is there any functionality in CMDBuild to send e-mails on based on certain triggers?

For example, I hold expiry dates of software licenses and hardware warranties in the CMDB. Can I get CMDB to automatically issue an e-mail to an e-mail address notifying me that I have two weeks before X licenses expire?

Thanks,

Jamie

tecnoteca · January 21, 2013, 8:56am

Hi Jamie,

CMDBuild could send email only during a process.

If you want to receive an email for all the software whose licence expires in x days from now, you can set up a process that checks which are these licences, and than that send an email containing the information you wanted.

Then you can schedule this process to be executed every day.

Best regards.

nick.name · September 4, 2013, 5:47am

Previously Tecnoteca wrote:

Hi Jamie,

CMDBuild could send email only during a process.

If you want to receive an email for all the software whose licence expires in x days from now, you can set up a process that checks which are these licences, and than that send an email containing the information you wanted.

Then you can schedule this process to be executed every day.

Best regards.

Hello,

how do i set up a process? i cant find anything with that name?!

tecnoteca · September 4, 2013, 8:19am

Hello,

there is a whole manual dedicated to the workflow configuration:
http://www.cmdbuild.org/en/documentazione/manuali/workflow-manual
If it may be helpful to you, you can download an example of a workflow already configured from the online demo (Administration Module - Workflow - XPDL - Download XPDL template).
After the release of version 2.1, however, we choose which features to include in version 2.2 (first quarter, 2014) and there will also be a new widget to send email from a normal class.
CMDBuild Team

nick.name · September 4, 2013, 8:31am

Previously Tecnoteca wrote:

Hello,
there is a whole manual dedicated to the workflow configuration:
http://www.cmdbuild.org/en/documentazione/manuali/workflow-manual
If it may be helpful to you, you can download an example of a workflow already configured from the online demo (Administration Module - Workflow - XPDL - Download XPDL template).
After the release of version 2.1, however, we choose which features to include in version 2.2 (first quarter, 2014) and there will also be a new widget to send email from a normal class.
CMDBuild Team

Okay i just applied for the online demo to check this out.

i really just want a notification from expiring licenses.. is there no "easy" and not that bloated way to realize that?

tecnoteca · September 4, 2013, 8:47am

The new features we’re working on for the new version 2.2 include also the possibility to define some “check” on the data from the user interface, which are triggered and send notifications via e-mail.
A typical example of using this new mechanism is exactly the notification of expiring of SW licenses or HW warranties.
CMDBuild Version 2.2 will be released in the first quarter 2014.
CMDBuild Team

jamie.chalmers1 · September 4, 2013, 3:53pm

Nick,

What wasn't actually clear to me when I began defining automated processes was the need to understand a bit of java, how to read the API and also work with objects.

Since then I've picked up some books on object-orientated coding and bits on java.

To get the most from CMDBuild, you really need to be able to write basic java, understand technical infrastructure, be able to work with SQL and procedures plus be able to work with the webservice - again requires some knowledge of coding.

This isn't obvious from Tecnoteca's pages here, but those skills will allow you to do pretty much anything with the application.

Cheers,

J

Previously Tecnoteca wrote:

The new features we're working on for the new version 2.2 include also the possibility to define some "check" on the data from the user interface, which are triggered and send notifications via e-mail.
A typical example of using this new mechanism is exactly the notification of expiring of SW licenses or HW warranties.
CMDBuild Version 2.2 will be released in the first quarter 2014.
CMDBuild Team

nick.name · September 12, 2013, 6:51am

Previously Tecnoteca wrote:

Hello,
there is a whole manual dedicated to the workflow configuration:
http://www.cmdbuild.org/en/documentazione/manuali/workflow-manual
If it may be helpful to you, you can download an example of a workflow already configured from the online demo (Administration Module - Workflow - XPDL - Download XPDL template).
After the release of version 2.1, however, we choose which features to include in version 2.2 (first quarter, 2014) and there will also be a new widget to send email from a normal class.
CMDBuild Team

Hi there,

i am trying to get workflows running.. but even if i create a simple workflow with start -> activity (does nothing) -> end i get an exeption in cmdbuild.log

INFO 2013-09-12 08:47:00 [workflow] Starting scheduled process Space

INFO 2013-09-12 08:47:00 [workflow] getting process classe with name 'Space'

ERROR 2013-09-12 08:47:00 [org.quartz.core.JobRunShell] Job DEFAULT.50 threw an unhandled Exception:

java.lang.IndexOutOfBoundsException: position (0) must be less than the number of elements that remained (0)

at com.google.common.collect.Iterators.get(Iterators.java:919)

at com.google.common.collect.Iterables.get(Iterables.java:737)

at com.google.common.collect.FluentIterable.get(FluentIterable.java:386)

at org.cmdbuild.workflow.DataViewWorkflowPersistence.findProcessClass(DataViewWorkflowPersistence.java:196)

at org.cmdbuild.workflow.DefaultWorkflowEngine.findProcessClassByName(DefaultWorkflowEngine.java:152)

at org.cmdbuild.logic.WorkflowLogic.startProcess(WorkflowLogic.java:256)

at org.cmdbuild.services.scheduler.job.StartProcessJob.execute(StartProcessJob.java:30)

at org.cmdbuild.services.scheduler.quartz.QuartzJob.execute(QuartzJob.java:17)

at org.quartz.core.JobRunShell.run(JobRunShell.java:216)

at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)

ERROR 2013-09-12 08:47:00 [org.quartz.core.ErrorLogger] Job (DEFAULT.50 threw an exception.

org.quartz.SchedulerException: Job threw an unhandled exception. [See nested exception: java.lang.IndexOutOfBoundsException: position (0) must be less than the number of elements that remained (0)]

at org.quartz.core.JobRunShell.run(JobRunShell.java:227)

at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)

Caused by: java.lang.IndexOutOfBoundsException: position (0) must be less than the number of elements that remained (0)