CMDBuild Forum

Card deletion issues

Old Versions
#1

Hi all,

 
I'm trying to delete some cards of a class but when I try it nothing happens. Also when I click that class in the Data Managment Module says "Class 39807 not found" and no attribute name is displayed (column name), but the card data is shown meaning that is still there.
 
Those cards are the only ones in the database.
#2
Dear Fernando,
 
it's a really strange behaviour. Would you be able to provide us your database? We'll verify what's happening.
 
Note: do a compress backup, not a plain one.
 
Best regards.
 
-- Davide Pavan
 
Previously Fernando wrote:
Hi all,
 
I'm trying to delete some cards of a class but when I try it nothing happens. Also when I click that class in the Data Managment Module says "Class 39807 not found" and no attribute name is displayed (column name), but the card data is shown meaning that is still there.
 
Those cards are the only ones in the database.

 

#3
Hello,
 
Thank you for the fast reply. How (or Where) do I send you the (compressed) database?
 
Previously Tecnoteca wrote:
Dear Fernando,
 
it's a really strange behaviour. Would you be able to provide us your database? We'll verify what's happening.
 
Note: do a compress backup, not a plain one.
 
Best regards.
 
-- Davide Pavan
 
Previously Fernando wrote:
Hi all,
 
I'm trying to delete some cards of a class but when I try it nothing happens. Also when I click that class in the Data Managment Module says "Class 39807 not found" and no attribute name is displayed (column name), but the card data is shown meaning that is still there.
 
Those cards are the only ones in the database.

 

 

#4
Dear Fernando,
 
* how
Using command line you can do something like this:
    $ pg_dump -v -U postgres -F c -f ${BACKUP_FILE} ${DB_NAME}
or using pgAdmin:
    * left click on the database you want to export
    * select "Backup..."
    * choose "Format" "Custom"
    * leave others to default
 
* where
Have you got a Dropbox, Gdrive or some other on-line storage account? Alternatively we can provide you an FTP area where you can upload it.
 
Best regards.
 
-- Davide Pavan
 
Previously Fernando wrote:
Hello,
 
Thank you for the fast reply. How (or Where) do I send you the (compressed) database?
 
Previously Tecnoteca wrote:
Dear Fernando,
 
it's a really strange behaviour. Would you be able to provide us your database? We'll verify what's happening.
 
Note: do a compress backup, not a plain one.
 
Best regards.
 
-- Davide Pavan
 
Previously Fernando wrote:
Hi all,
 
I'm trying to delete some cards of a class but when I try it nothing happens. Also when I click that class in the Data Managment Module says "Class 39807 not found" and no attribute name is displayed (column name), but the card data is shown meaning that is still there.
 
Those cards are the only ones in the database.

 

 

 

#5
Yes I've got a dropbox account. With who do I have to share it?
 
Thanks for the help.
 
Previously Tecnoteca wrote:
Dear Fernando,
 
* how
Using command line you can do something like this:
    $ pg_dump -v -U postgres -F c -f ${BACKUP_FILE} ${DB_NAME}
or using pgAdmin:
    * left click on the database you want to export
    * select "Backup..."
    * choose "Format" "Custom"
    * leave others to default
 
* where
Have you got a Dropbox, Gdrive or some other on-line storage account? Alternatively we can provide you an FTP area where you can upload it.
 
Best regards.
 
-- Davide Pavan
 
Previously Fernando wrote:
Hello,
 
Thank you for the fast reply. How (or Where) do I send you the (compressed) database?
 
Previously Tecnoteca wrote:
Dear Fernando,
 
it's a really strange behaviour. Would you be able to provide us your database? We'll verify what's happening.
 
Note: do a compress backup, not a plain one.
 
Best regards.
 
-- Davide Pavan
 
Previously Fernando wrote:
Hi all,
 
I'm trying to delete some cards of a class but when I try it nothing happens. Also when I click that class in the Data Managment Module says "Class 39807 not found" and no attribute name is displayed (column name), but the card data is shown meaning that is still there.
 
Those cards are the only ones in the database.

 

 

 

 

#6
Dear Fernando,
 
feel free to choose if make it public and give me the link personally or share it in private. In any case my e-mail/dropbox account is d.pavan@tecnoteca.com".
 
Best regards.
 
-- Davide Pavan
 
Previously Fernando wrote:
Yes I've got a dropbox account. With who do I have to share it?
 
Thanks for the help.
 
Previously Tecnoteca wrote:
Dear Fernando,
 
* how
Using command line you can do something like this:
    $ pg_dump -v -U postgres -F c -f ${BACKUP_FILE} ${DB_NAME}
or using pgAdmin:
    * left click on the database you want to export
    * select "Backup..."
    * choose "Format" "Custom"
    * leave others to default
 
* where
Have you got a Dropbox, Gdrive or some other on-line storage account? Alternatively we can provide you an FTP area where you can upload it.
 
Best regards.
 
-- Davide Pavan
 
Previously Fernando wrote:
Hello,
 
Thank you for the fast reply. How (or Where) do I send you the (compressed) database?
 
Previously Tecnoteca wrote:
Dear Fernando,
 
it's a really strange behaviour. Would you be able to provide us your database? We'll verify what's happening.
 
Note: do a compress backup, not a plain one.
 
Best regards.
 
-- Davide Pavan
 
Previously Fernando wrote:
Hi all,
 
I'm trying to delete some cards of a class but when I try it nothing happens. Also when I click that class in the Data Managment Module says "Class 39807 not found" and no attribute name is displayed (column name), but the card data is shown meaning that is still there.
 
Those cards are the only ones in the database.