CMDBuild Forum

Crash pdf viewer

After download PM report or view it through openmaint pdf viewer, if I want to download or view another document, the web interface get freeze and get the next error:

image

image

Could you help me with this error?

Hello,

thank you for your report. We have carried out several tests but could not reproduce the issue described (the web interface freezing after opening or downloading the second PDF) in our environment.
In order to investigate further, could you please let us know the exact version you are using of the solution and its related modules? For example:

  • version of the CMDBuild application
  • browser (name and version)
  • detailed steps, if possible, to reproduce the issue you’re encountering

With this information, we’ll be able to verify more effectively what is happening.

Looking forward to your feedback, thank you.

Tecnoteca team

Could you download a video from the next link in that you could see issue:

1drv.ms/u/c/d1269b0a80304043/Ec6g8nbv0-NOo8Vsr6PShmgB9w5g433e0d142x2U5jT4jA?e=EuOJ6P

Is important to say that the issue is generated in online demo and locally installed in a server, the version is the next:

OpMaFault