Hello,
To start, we are using OpenMaint. We are using the software in multi-tenant mode, based on the created class Tenant. We are attempting to figure out how to send an automated email to users who meet a specific set off guidelines. Specifically, when a user submits a new maintenance process we would like to edit the current opening template which sends a notification to the Maintenance Office email. We would like to send it to Users whos tenant matches that of the requester who is a member of the maintenance office role.
This was emails are sent to the separate maintenance offices.
Hopefully this makes sense.