We can’t recreate the issue you are encountering, if the database you are using is from a test instance and doesn’t have sensitive information, do you mind giving us a dump of it?
Hi, today i updated to Version 3.3, also in this version the images fail. In the pictures below, you can see the difference.
It is also impossible to add new pictures to my classes. company logo also cannont be added under system config / generel options
Please help!
Hi!
are you able to see the class icon in the administration module for that class?
i dont´t know what you mean?
Please, you need to be more specific when saying that something is not working, what do you mean it’s not working? Do you get any errors when uploading it?
It appears from the screenshots that the images cannot be loaded for some reason, could you please refresh your page and check the list of HTTP requests and find which ones are going in error and what error message do they provide? Thanks
localhost_access_log.2020-11-11.txt (1.6 KB) cmdbuild.log (12.2 KB) cmdbuild.log (12.2 KB)
This are all Logfiles. Before they were generated i tried to Upload a picture to the class “PC”
Could you also please attach here the image you were trying to upload for the class “PC”?
here are 2 examples
this pictures are still working in Version 3.1.1
What tomcat version are you using to run CMDBuild? Because the error appears to be related to the application server you are using
Hi, we are using this version…
Server version: Apache Tomcat/7.0.76
Server built: Jun 11 2020 14:51:48 UTC
Server number: 7.0.76.0
OS Name: Linux
OS Version: 3.10.0-1127.19.1.el7.x86_64
Architecture: amd64
JVM Version: 11.0.8+10-LTS
JVM Vendor: Oracle Corporation
Could you please try to upgrade tomcat version and go for the recommended one for CMDBuild?
For CMDBuild 3.3 we suggest going with Apache Tomcat 9.0.31, with versions lower than 8.5 there might be compatibility issues.
If you need to check other software version recommendations you can check the technical manual at: https://www.cmdbuild.org/en/documentation/manuals/technical-manual
Hi, is there a tutorial how to upgrade cmdbuild for example to Tomcat 9 and Postgres 12. The installation of the components are not the problem but it seems that a dump from the old database cannot correctly restored in higher postgres version?
Is there a tutorial for newbies?!
I also get this Error after the Upgrade to Version 3.3.2 when i log in to CMDBuild?
Errorlog:
2021-05-18T11:39:46.236+02:00 [req:kstv6w] ERROR o.c.w.f.RequestTrackingFilter$$EnhancerBySpringCGLIB$$306f5dcd - error processing request = kstv6wt3i5c805h3u7120mck
javax.servlet.ServletException: Servlet execution threw an exception
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:326) ~[catalina.jar:7.0.76]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) ~[catalina.jar:7.0.76]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) ~[tomcat7-websocket.jar:7.0.76]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) ~[catalina.jar:7.0.76]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) ~[catalina.jar:7.0.76]
at org.cmdbuild.webapp.filters.AsyncJobFilter.doFilterInternal(AsyncJobFilter.java:49) ~[AsyncJobFilter.class:na]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:358) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:271) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) ~[catalina.jar:7.0.76]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) ~[catalina.jar:7.0.76]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:320) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:127) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:91) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:119) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:137) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:111) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:170) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.cmdbuild.webapp.security.SessionTokenFilter.doFilterInternal(SessionTokenFilter.java:153) ~[SessionTokenFilter.class:na]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.web.filter.CorsFilter.doFilterInternal(CorsFilter.java:97) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:74) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:105) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:56) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:215) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:178) ~[spring-security-web-5.1.6.RELEASE.jar:5.1.6.RELEASE]
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:358) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:271) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) ~[catalina.jar:7.0.76]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) ~[catalina.jar:7.0.76]
at org.cmdbuild.webapp.filters.LanguageFilter.doFilterInternal(LanguageFilter.java:54) ~[LanguageFilter.class:na]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:358) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:271) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) ~[catalina.jar:7.0.76]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) ~[catalina.jar:7.0.76]
at org.cmdbuild.webapp.filters.RequestTrackingFilter.doFilterInternal(RequestTrackingFilter.java:168) ~[RequestTrackingFilter.class:na]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:358) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:271) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) ~[catalina.jar:7.0.76]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) ~[catalina.jar:7.0.76]
at org.cmdbuild.webapp.filters.BootCheckFilter.doFilterAfterBootCheck(BootCheckFilter.java:111) ~[BootCheckFilter.class:na]
at org.cmdbuild.webapp.filters.BootCheckFilter.doFilterInternal(BootCheckFilter.java:70) ~[BootCheckFilter.class:na]
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:358) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:271) ~[spring-web-5.1.10.RELEASE.jar:5.1.10.RELEASE]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) ~[catalina.jar:7.0.76]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) ~[catalina.jar:7.0.76]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:218) ~[catalina.jar:7.0.76]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110) ~[catalina.jar:7.0.76]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:506) ~[catalina.jar:7.0.76]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169) ~[catalina.jar:7.0.76]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) ~[catalina.jar:7.0.76]
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:962) ~[catalina.jar:7.0.76]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) ~[catalina.jar:7.0.76]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445) ~[catalina.jar:7.0.76]
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1087) ~[tomcat-coyote.jar:7.0.76]
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637) ~[tomcat-coyote.jar:7.0.76]
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318) ~[tomcat-coyote.jar:7.0.76]
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) ~[na:na]
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) ~[na:na]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) ~[tomcat-coyote.jar:7.0.76]
at java.base/java.lang.Thread.run(Thread.java:829) ~[na:na]
Caused by: java.lang.NoSuchMethodError: ‘void javax.servlet.http.HttpServletResponse.setContentLengthLong(long)’
at org.cmdbuild.utils.ws3.inner.Ws3ResponseHandlerImpl$ResponseBuilderHelper.printResponse(Ws3ResponseHandlerImpl.java:182) ~[cmdbuild-utils-ws3-3.3.2.jar:na]
at org.cmdbuild.utils.ws3.inner.Ws3ResponseHandlerImpl.printResponse(Ws3ResponseHandlerImpl.java:71) ~[cmdbuild-utils-ws3-3.3.2.jar:na]
at org.cmdbuild.utils.ws3.servlet.Ws3AbstractHandlerServlet.service(Ws3AbstractHandlerServlet.java:104) ~[cmdbuild-utils-ws3-3.3.2.jar:na]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) ~[tomcat-servlet-3.0-api.jar:na]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) ~[catalina.jar:7.0.76]
… 78 common frames omitted
2021-05-18T11:39:48.583+02:00 [req:4502eb] WARN o.c.w.river.WorkflowServiceRiverImpl - plan not found for process id = REQ001
2021-05-18T11:39:48.583+02:00 [req:4502eb] WARN o.c.w.river.WorkflowServiceRiverImpl - plan not found for process id = RequestForChange
Hi there, i successfully upgrade my CMDBuild installation to Version 3.3.2! Unfortunately, even after this update, my stored images no longer work.
In the old version the picture is here:
In the new version the picture is missing:
or in the relation graph old version:
new version:
even if I delete the broken pictures with x and then try to insert them again, the broken picture keeps coming back.
does anyone have an idea what doesn’t work here?
Have you tried using the suggested version of tomcat (9.0.31) instead of the version you were using? (7.0.76)
Upgrading the tomcat to version 9 solved my problem with the images. But the message when i do the login is still there…
plan not found for process id = REQ001
plan not found for process id = RequestForChange
but after the login i get the message:
plan not found for process id = REQ001
plan not found for process id = RequestForChange
is there no one who can help me?