CMDBuild Forum

Import CSV File does nothing.

Old Versions
#1

Hello, 

I am trying to import a csv file, but when I hit upload nothing happens, except the file field clears. There are no error messages. I have made sure that the file is indeed in the csv format and that the delimiter is set to ",". I've exported a csv file from cmdbuild to use as a reference and seem to have both files in the exact same layout, but still nothing. Any help would be greatly appreciated.

Thanks,

Jesse

#2

I suggest to you to prepare a CSV file compatible with a class of the CMDBuild online demo and send us the CSV file, the name of the target class, your CMDBuild version and a screenshot of your user interface when you upload the file.
CMDBuild Team

#3
I had this problem and fixed it on two ways:
 
1st - cut your csv file onto csv wih less rows. I had one csv with 500 and with 5 csv with 100 rows worked better
2nd - check the cmdbuild.log. Usually its happens when u erase or modify a field from an herited field or erased maps. Check your class triggers on database after check cmdbuild.log
 
@errecepe
 
Previously Jesse wrote:

Hello, 

I am trying to import a csv file, but when I hit upload nothing happens, except the file field clears. There are no error messages. I have made sure that the file is indeed in the csv format and that the delimiter is set to ",". I've exported a csv file from cmdbuild to use as a reference and seem to have both files in the exact same layout, but still nothing. Any help would be greatly appreciated.

Thanks,

Jesse