Hi!
As the titles says “Instance not planned yet”, I’m testing OpenMaint on a Linux system, I already set some preventive plans but in the Preventive Planner i only see all the instances as not planned. I have the same behavior using the demo database, also in the online demo on the Tecnoteca website.
I checked and I have running the scheduler job task.
Does any one know how to fix it?
Thanks.
Sorry for the inconveniences, I already found that the instances are created with the “Waterway Jobs” service, that I had deactivated; plus, it triggers at 5:00 in the morning.
Thanks.
Hi @GourryX, could you develop more on how you got it working?
What does “Waterway Jobs” have to do with this issue?
Also, what triggers at 5:00 in the morning?
No matter how I create a card in Preventive Plan or in Preventive planner, all occurrences appear grey “INSTANCE NOT PLANNED YET”
Hi @sebastien @tecnoteca, I’m having the same issue on my local test and online demo provided by openmaint
Any chance Tecnoteca to answer on this issue ? All forum visited with this problem and no answer …
Hi! Sorry for the late answer. I’ll try to be the most specific, but I don’t remember what I did, as it’s already running without not much problems. As far as I remember I enabled the “Waterway Jobs” in Settings → Server Management → System
Also, if you check in the command line, and input the next command where is located your installation
./cmdbuild.sh restws -username ‘USERNAME’ -password ‘PASSWORD’ sysjobs
you will see the trigger schedule
Also, if you want to force the creation of the instances, you can do it with the next command
./cmdbuild.sh restws -username ‘USERNAME’ -password ‘PASSWORD’ runsysjob waterway.PrevMaintAdvanceScheduler