CMDBuild Forum

Servlet action unavailable

Old Versions
#1

Hi there,

We just finished installing CMDBuild on a Windows Server 2003 machine with Tomcat 6 and Postgre 8.3.

Installation went fine and the login screen is shown correctly. However, when the credentials (admin/admin) are input, we get a 404 error stating "servlet action unavailable" at the login.do page.

Any clues as to why this is happening?

Please feel free to reply in Italian. Apologies for not being able to write in your language ;-)

Regards,

Manuel Delgado

#2

Goodmorning,
I'm afraid I can't help without any log. I think that Postgres is not properly configured or something has gone wrong during the installation...
For postgres, you can try to connect with PGAdminIII to the server.
If all is ok you can try to look inside the context (in META-INF) if all parameters are right-configurated.
If you want you can also send me the logs(located in Tomcat's logs folder): stdout.log and localhost[yyyymmdd].log

With regards,
Lisa

Anonymous wrote:

Hi there,

We just finished installing CMDBuild on a Windows Server 2003 machine with Tomcat 6 and Postgre 8.3.

Installation went fine and the login screen is shown correctly. However, when the credentials (admin/admin) are input, we get a 404 error stating "servlet action unavailable" at the login.do page.

Any clues as to why this is happening?

Please feel free to reply in Italian. Apologies for not being able to write in your language ;-)

Regards,

Manuel Delgado
#3

Dear Lisa,

Thanks a lot for your help. Everything is working fine now.

Your message gave me the clues as to where to look for the cause of the error. It seems that the installer did not restore the database correctly, as the only schema present in the DB was "public" and lacked any tables or other objects. I removed the cmdbuild database and created it again, manually, following the steps included in the Technical Manual.

Thanks a lot for your help.

Regards,

Manuel Delgado

P. S. - May I suggest that email addresses are not shown in plain text in the forums? Currently, email harvesters can really make a day in these forums.